The Case for RMM-Neutral Third-Party Patching

The Case for RMM-Neutral Third-Party Patching Most MSPs handle third-party patching directly inside their RMM. It makes sense. The RMM is already deployed, agents are installed, and patch policies are configured. From an operational standpoint, keeping third-party patching inside the RMM feels efficient. But there’s a hidden cost most MSPs don’t realize until it’s too […]

Common MSP Third-Party Patching Mistakes (And How to Avoid Them)

Common MSP Third-Party Patching Mistakes (And How to Avoid Them) Third-party patching is one of those things that seem simple until they are not. Most managed service providers (MSPs) have some solution, whether through their remote monitoring and management (RMM) system, scripts, or plugins. However, upon closer inspection, constant deficiencies are observed that generate risks, […]

MSP Third-Party Patching: packages are the way of the future

MSP Third-Party Patching: packages are the way of the future   For MSPs, third-party patching is a task commonly performed, but it’s typically not a point of emphasis. This is due to some poor tooling and the fact that it’s usually a peripheral task. Most MSPs have bigger fish to fry, and don’t spend a […]